Missed maintenance
Visits get deferred when nobody owns the schedule.
Commercial AMC & servicing
Keep your water system ready, quarter after quarter.
One accountable service pathway for the RO, softening, filtration, UV, pumping and treatment systems your site depends on.
- 1 year free service
- 4 quarterly service visits
- Expert engineers and trained staff
- Paid AMC available after year one
Service that follows the systemPlanned visits, service records and clear treatment of chargeable consumables and spares.
Why planned servicing matters
Small checks prevent avoidable downtime.
Filters load up, lamps age, dosing changes and fittings loosen. A planned visit gives operators a clear record of what was checked and what needs attention.
Hidden wear
Small leaks, fouling or alarms can become larger interruptions.
Unclear records
Operators need service notes, readings and next actions—not guesswork.
Unplanned spend
Consumables and spares are identified clearly and remain chargeable when required.
A clear first year
Ask about free service Read the service-record guide
Four quarterly visits are included after handover.
Your first year includes one free service cycle with four scheduled quarterly visits. DhwaNeer expert engineers or trained staff inspect the agreed system, record observations and explain the next action. Consumables and spares are chargeable when replacement is needed.
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InspectReview the installed treatment, filtration, UV, RO, softening or pumping equipment.
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ServiceCarry out the agreed preventive checks and operational housekeeping.
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RecordShare readings, observations, pending actions and any chargeable requirement.
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PlanKeep the next quarterly visit visible, with paid AMC available after year one.
Lifecycle support
Service starts with the system you actually have.
The visit scope follows the installed equipment, operating conditions and agreed handover. It is recorded clearly so the next decision is easier.
01Included year one
Four quarterly visits
The first year after handover includes four planned service visits at no service charge.
- Inspection and preventive checks
- Service observations and readings
- Next-action guidance
02Transparent scope
Consumables & spares
Replacement filters, lamps, membranes, media, valves and other consumables or spares are chargeable when required.
- Requirement identified during visit
- Part or consumable discussed before replacement
- Applicable work kept visible in the service record
03After year one
Optional paid AMC
Continue planned support with a paid AMC arrangement shaped around the system and the site's operating needs.
- Discuss the support requirement
- Agree the ongoing scope
- Keep quarterly servicing planned
Supported systems
One service conversation across the treatment train.
Commercial ROWater softenersFiltration & UVPumping & pressurizationTreatment plantsStorage and distribution
What happens on a visit
Practical checks, clear records and honest next actions.
The exact checks depend on the installed system and agreed scope. DhwaNeer service is delivered by expert engineers or trained staff familiar with the equipment pathway.
System review
Inspect the relevant treatment stages, controls, connections, access and operating condition.
Preventive service
Complete agreed housekeeping, checks and adjustments that can be carried out during the visit.
Service record
Note observations, readings, actions taken and any follow-up requirement for the operator.
Chargeable items
Consumables, spares and replacement work are separate and chargeable when required.
From handover to renewal
A simple service rhythm for the full lifecycle.
Understand
Confirm the installed system, handover date and operating context.
Engineer
Set the quarterly visit plan and agreed preventive checks.
Install & commission
Complete the visit, record observations and flag chargeable items.
Support
Before year one ends, discuss an optional paid AMC for ongoing support.
AMC & servicing FAQ
Clear answers before you plan the next visit.
What is included in the first year?
One year of free service is included after handover, with four planned quarterly service visits by DhwaNeer expert engineers or trained staff.
Are consumables and spares included?
No. Consumables and spares are chargeable when replacement is needed. The service record will identify the requirement clearly.
What happens during a quarterly visit?
The team reviews the agreed system, carries out preventive checks and operational housekeeping, records observations and readings, and explains any next action.
Is paid AMC available after year one?
Yes. DhwaNeer can discuss an optional paid AMC arrangement after the included first year, with scope shaped around the system and site.
Who provides the service?
Service is delivered by DhwaNeer expert engineers or trained staff familiar with the relevant equipment and agreed service scope.
Ready to plan your service cycle?
Start a WhatsApp conversation with DhwaNeer. Share your system, handover timing and site requirements; our team will guide the next step.
Discuss AMC on WhatsApp